Frequently Asked Questions
Payment is up front for each term of 10 lessons. Lessons are invoiced at the beginning or the term.
Weekly direct debit is available at no extra cost. Lessons are paid once a week in advance.
If you are an adult, you are welcome to book in groups of 5 lessons weekly or fortnightly.
If your usual teacher is unable to take a lesson, we will arrange a substitute teacher for you. It we are unable to provide a substitute teacher we will arrange a suitable alternate time for you to take that lesson.
If you are unable to attend a lesson, your teacher will do a personalised complete lesson plan for you to review the new concepts to work on for the week and this will be done during your regularly scheduled time and delivered the same day. Don’t forget with 4 hours notice we can arrange an online Zoom/Facetime lesson if desired.
Our new MyMusicStaff system allows parents to notify us if a student is unable to attend their lesson, and this is our preferred method of notification as it allows us to track everything more efficiently.
The procedure for doing this is quite straightforward, just follow the steps below:
- Login via the portal link on our website https://brookfieldmusic.com.au/log-in/ using your email and password that was set up before the start of term
- Select Calendar from the menu
- Navigate to and select the appropriate lesson, then select Cancel Attendance (if using a phone, this may show up as a red person with a cross next to it at the bottom of the lesson details)
- The dialog box that pops up allows you to enter a note to us, then select Yes and you're done.
If for some reason you are not able to use this site to notify us, please email us at Layla@brookfieldmusic.com.au. Please do not contact the teacher directly they are hard at work teaching.
If our teacher is unable to make a lesson, we will arrange a substitute teacher for you. If we are unable to provide a substitute teacher we will arrange a suitable alternate time for you to take that lesson.
If you need to cancel a lesson, your teacher will do a personalised complete lesson for you to review the new concepts to work on for the week and this will be done during your regularly scheduled time and delivered the same day via the student portal.
There is a $5 subscription fee per term to cover access to over 30 education music apps
It also covers printing off music from musescore (all instruments) and ultimate guitar (piano/guitar/voice) you can print as many as you like, websites often charge $7-10 per song.
Still come to your lesson our teachers always have fun theory, note reading, history, aural games to teach.
It's up to you! the more you practice the more enjoyment you have and the more progress you make. We work with each student to develop good practice routines. Younger children can have a cartoon practice cart and get a prize when they get to the end (extrinsic motivation). We develop skills how to practice and what works for each individual and develop intrinsic motivation to practice. Practising because you want to.
Half our students are adults. We have a very strong adult program. We love teaching adults. We also respect you learning music when you are already a professional in other areas. All our teachers have professional development in effective and fun ways to teacher adults. Make lifelong friends, have a laugh with others, and surprise yourself. Use to learn worried it won’t come back? It will! Have always wanted to learn? It’s never too late. Also, before your ask, no, it’s won’t take 10 years before you sound any good. It is much much quicker. Adults learn in a different way from children. The world now has a great selection of music books that suit you. All styles. Pick exactly what YOU like.
We have concerts and parties. Adults meet every term to perform or be an audience member. We share music, food and wine.
Children have several performance opportunities every year – formal concerts with parents, icypole and winter woolie practice parties dress up kids only. They are super fun.
We have several registered school trained teachers who can write programmes to suit each student. Lessons are super fun and hands on.
Yes. Just contact our office. They make a lovely gift.
Gift certificates are paid for upfront. You can pick how many lessons your would like to purchase and what length. The gift card holder may just contact the office to book in a time to get started after they have chosen which instrument they would like to learn.
Yes. We can program group lessons and the fee is less per child in the class.
Children often learn very well in social situations. They also learn from teacher each other and helping each other practice at play overs.
If you would like to have lessons during the schools holidays you just book them in through your student portal. If your teacher has chosen to teach during the holidays they will let you know.
It’s very simple. For any student referred by you who live in a different household, we will credit your $25 off you terms fees. Just ask your friend to mention your name when booking in.
One your referral has booked in and paid for a term’s worth of lessons you will be automatically credited $25 off your next terms fees.
Yes, one 10 week term.
We would love to do that for you however this program is for people in a different household.
You can refer grandma, grandpa, uncles, aunties and friends as long as they have a different mailing address they qualify for the referral program.